"This morning's conference was great!  It was a wide range of participants on the panels and that was a great way to hear a wide view of options and ideas from the panelists!  Kevin Hancock gets my vote for most open, honest and helpful answers to questions. He was outstanding and his thoughts today were very heartfelt and honest.  Take away the layers of "facade" and discuss the truth of what it's like and how you face the issuers."
- Janet Cole Cross, Career Coach, Cole Cross Connections, LLC

Marketing and Membership Coordinator – Part-Time

Job Description

We are looking for an enthusiastic marketing and membership coordinator to join our nonprofit and provide creative ideas to help achieve our goals. The position requires administrative duties in developing and implementing marketing and event strategies as well as membership coordination. The marketing and membership coordinator works directly with the executive director, members of her team and the IFOB members.

As a marketing and membership coordinator, you will collaborate with our team in all stages of marketing campaigns, events and onboarding new members and maintaining current relationships. Your insightful contribution will help develop, expand and maintain our marketing and membership channels and increase attendance at our programs and membership.

You will supervise new member recruitment, help ensure existing members are satisfied, and address members' concerns to make sure their experience as members is profitable to all interested parties. The membership coordinator works to organize membership expansion through means such as advertising and recruitment drives in coordination with the membership committee and board. You also meet with existing members to help maintain their satisfaction with the organization. Additionally, you are often responsible for maintaining paperwork, finances, and other duties relevant to marketing and membership development and retention.

Acting as a liaison between potential/existing members and the organization, the membership coordinator must be a highly organized individual with excellent communications skills. You should possess the creativity and analytical talent to effectively coordinate membership drives, marketing campaigns as well as good organizational skills and attention to details.

The coordinator should be prepared to enter a fast paced work environment working remotely with a regular check in with the executive director at a mutually agreed upon location and time in the greater Portland, Maine area.  The position also requires that the coordinator attend various IFOB events, committee meetings and programs.  Duties may also require you to travel in direct support of recruitment drives and/or to meet with members and vendors.


  • Implement marketing campaigns including draft, proof and edit press releases, flyers and post to corporate social media accounts and websites
  • Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
  • Support the marketing, events and membership team in daily administrative tasks
  • Prepare promotional presentations and items for events and programs
  • Help distribute marketing and membership materials
  • Manage and update company database and customer relationship management systems (CRM)
  • Provide support at IFOB events
  • Maintain membership records, processing new member applications, membership renewals, and member resignations
  • Promote organization to prospective members and encourage current members to take full advantage of their membership
  • Manage communication with members, writing newsletters, responding to questions, and carrying out surveys as needed
  • Perform market analysis and research on competition and future members


  • Excellent customer service and marketing skills including attention to detail
  • Strong desire to learn along with professional drive, a self-starter
  • Solid understanding of different marketing techniques
  • Excellent verbal and written communication skills including grammar and punctuation
  • Excellent knowledge of MS Office
  • Familiarity with marketing computer software and online applications (e.g. CRM tools, Online analytics, Facebook, Linked-In, Google Analytics and Google AdWords)
  • Passion for the marketing industry and its best practices
  • Bachelor or Associate Degree and at least two years of professional experience

Scope of Work 

The position requires up to 32.5 hours a week working remotely and driving to meetings as needed.


Email a cover letter and resume to catherine@fambusiness.org by Friday, August 31, 2018.

Catherine Wygant Fossett
Executive Director
Institute for Family-Owned Business
P.O. Box 3364
Portland, ME 04104

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